Sundari, Amelia dela, Rubait Dasururi, and linda Ratnasari. 2024. “PENGARUH KUALITAS LAYANAN DAN WORD OF MOUTH TERHADAP KEPUASAN PELANGGAN LEMBAGA BIMBINGAN BELAJAR AHE BENDUNGAN: Kualitas Layanan, Word Of Mouth, Kepuasan Pelanggan”. EBA Journal: Journal Economic, Bussines and Accounting 11 (2):180-202. https://ejournal.undar.or.id/index.php/eBA/article/view/412.