Kepuasan Kerja Terhadap Turnover Intention dengan Psychological Capital Sebagai Mediator pada Karyawan Generasi Z

Indah Sulastri; Lita Ariani; Julaibib

doi:10.32492/idea.v9i2.92011

Authors

Indah Sulastri Fakultas Psikologi Universitas Muhammadiyah Banjarmasin
Lita Ariani Fakultas Psikologi Universitas Muhammadiyah Banjarmasin
Julaibib Fakultas Psikologi Universitas Muhammadiyah Banjarmasin

DOI:

https://doi.org/10.32492/idea.v9i2.92011

Abstract

Generation Z has unique characteristics in the world of work, often showing high turnover rates. Job satisfaction is considered one of the main factor influence the decisions to stay or leave a job, while psychological capital can be a mediating variable in the relationship. This study aim to determine the effect of job satisfactions on turnover intention and whether psychological capital is a variable that acts as a mediator in the relationship between the two variable. The approach used in this study is a quantitativ correlational approach. Respondents in the study were 167 Generation Z employees at Hospital X. The data collected were analyzed using simple mediation analysis. The result of the analyz show that psychological capital acted as a mediator in the influence of job satisfactions on turnover intentions in Generation Z employees at Hospital X. Based on these results, Hospital X is expected to be able to organize training programs that focus on increasing job satisfaction, as an effort to strengthen employee psychological capital which will ultimately reduce turnover.

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