Membangun Fondasi Perubahan: Pengaruh Perceived Organizational Support terhadap Readiness for Change Karyawan PT X
DOI:
https://doi.org/10.32492/idea.v9i2.92013Abstract
Corporate transformation is an inevitability for maintaining relevance and achieving sustainable growth in response to business dynamics. PT X is currently undergoing a transformation process as a national strategic industrial holding company. This study aims to examine the impact of perceived organizational support (POS) on employees’ readiness for change (RFC). The research adopts a quantitative design, employing simple linear regression analysis with a sample of 175 respondents. The findings indicate that POS has a significant effect on RFC, accounting for 19% of the variance. Thus, the support provided by the organization can substantially enhance employees’ preparedness for change, facilitating the company in achieving its transformation objective.
References
system strength and employee reactions toward change: Revisiting human resource’s remit as change agent. Human Resource Management, 58(3), 239–252. https://doi.org/https://doi.org/10.1002/hrm.21948
Armenakis, A. A., & Harris, S. G. (2009). Reflections: our Journey in Organizational Change Research and Practice. Journal of Change Management, 9(2), 127–142. https://doi.org/10.1080/14697010902879079
Arnéguy, E., Ohana, M., & Stinglhamber, F. (2020). Overall justice, perceived organizational support and readiness for change: the moderating role of perceived organizational competence. Frontiers Media. https://doi.org/10.1108/jocm-12-2019-0373
Choi, M., & Ruona, W. (2013). Individual Readiness for Organizational Change. In S. Leonard, R. Lewis, A. Freedman, & J. Passmore (Eds.), The Wiley-Blackwell Handbook of the Psychology of Leadership, Change, and Organizational Development (1st ed.). Wiley-Blackwell.
Coolican, H. (2024). Research Methods and Statistics in Psychology (8th ed.). Routledge. www.routledge.com/cw/coolican.
Dewi, A. S. (2017). Validasi Skala Kesiapan Terhadap Perubahan. Universitas Gadjah Mada.
Eisenberger, R., Huntington, R., Hutchison, S., & Sowa, D. (1986). Perceived Organizational Support. Journal of Applied Psychology, 71(3), 500–507. https://doi.org/https://psycnet.apa.org/doi/10.1037/0021-9010.71.3.500
Eisenberger, R., Shanock, L. R., & Wen, X. (2020). Perceived Organizational Support: Why Caring About Employees Counts. Annu. Rev. Organ. Psychol. Organ. Behav. 2020. 7:101–24, 7, 39. https://doi.org/10.1146/annurev-orgpsych-012119
Eisenberger, R., & Stinglhamber, F. (2011). Perceived Organizational Support: Fostering Enthusiastic and Productive Employee. American Psychological Association. https://doi.org/10.1037/12318-000
Gigliotti, R., Vardaman, J., Marshall, D. R., & Gonzalez, K. (2019). The Role of Perceived Organizational Support in Individual Change Readiness. Journal of Change Management, 19(2), 86–100. https://doi.org/10.1080/14697017.2018.1459784
Holt, D. T., Armenakis, A. A., Feild, H. S., & Harris, S. G. (2007). Readiness for organizational change: The systematic development of a scale. Journal of Applied Behavioral Science, 43(2), 232–255. https://doi.org/10.1177/0021886306295295
Holt, D. T., Armenakis, A. A., Harris, S. G., & Feild, H. S. (2007). Toward a Comprehensive Definition of Readiness for Change: A Review of Research and Instrumentation. In Research in Organizational Change and Development (Vol. 16, pp. 289–336). https://doi.org/10.1016/S0897-3016(06)16009-7
Holt, D. T., & Vardaman, J. M. (2013). Toward a Comprehensive Understanding of Readiness for Change: The Case for an Expanded Conceptualization. Journal of Change Management, 13(1), 9–18. https://doi.org/10.1080/14697017.2013.768426
Kebede, S., & Wang, A. (2022). Organizational Justice and Employee Readiness for Change: The Mediating Role of Perceived Organizational Support. Frontiers in Psychology, 13. https://doi.org/10.3389/fpsyg.2022.806109
Kirrane, M., Lennon, M., O’Connor, C., & Fu, N. (2017). Linking perceived management support with employees’ readiness for change: the mediating role of psychological capital. Journal of Change Management, 17(1), 47–66. https://doi.org/10.1080/14697017.2016.1214615
Kurtessis, J. N., Eisenberger, R., Ford, M. T., Buffardi, L. C., Stewart, K. A., & Adis, C. S. (2017). Perceived Organizational Support: A Meta-Analytic Evaluation of Organizational Support Theory. Journal of Management, 43(6), 1854–1884. https://doi.org/10.1177/0149206315575554
Metwally, D., Ruiz-Palomino, P., Metwally, M., & Gartzia, L. (2019). How Ethical Leadership Shapes Employees’ Readiness to Change: The Mediating Role of an Organizational Culture of Effectiveness. Frontiers in Psychology, 10. https://doi.org/10.3389/fpsyg.2019.02493
Oancea, C., & kamau, C. (2020). Organizational Psychology of Mergers and Acquisitions. Routledge.
Palmer, I., Dunford, R., & Buchanan, D. A. (2017). Managing organizational change : a multiple perspectives approach (3rd ed.). McGraw-Hill Education.
Rafferty, A. E., Jimmieson, N. L., & Armenakis, A. A. (2013). Change Readiness: A Multilevel Review. Journal of Management, 39(1), 110–135. https://doi.org/10.1177/0149206312457417
Rafferty, A. E., & Minbashian, A. (2019). Cognitive beliefs and positive emotions about change: Relationships with employee change readiness and change-supportive behaviors. Human Relations, 72(10), 1623–1650. https://doi.org/10.1177/0018726718809154
Rehman, N., Mahmood, A., Ibtasam, M., Murtaza, S. A., Iqbal, N., & Molnár, E. (2021). The Psychology of Resistance to Change: The Antidotal Effect of Organizational Justice, Support and Leader-Member Exchange. Frontiers in Psychology, 12. https://doi.org/10.3389/fpsyg.2021.678952
Rizky, F. P. A., & Dwarawati, D. (2023). Pengaruh Perceived Organizational Support terhadap Readiness for Change pada Guru. Bandung Conference Series: Psychology Science, 3(2), 735–741. https://doi.org/10.29313/bcsps.v3i2.7341
Sessa, V., & Bowling, N. (2021). Essentials of Job Attitudes and Other Workpalce Psychological Constructs (1st ed.). Routledge.
Shuhaimi, S. M., Ma’rof, A. A., Kunasekaran, P., & Dahamat Azam, M. N. (2024). The Relationship between Internal and External Factors on Attitude towards Acceptance of Change among Officers of Malaysian Government Sectors. International Journal of Academic Research in Business and Social Sciences, 14(12). https://doi.org/10.6007/IJARBSS/v14-i12/24036
Soeharso, S. Y., & Raihanah, M. (2023). The Effect of Psychological Empowerment on Individual Readiness for Change with Perceived Organizational Support as A Moderator Factor: Case in Indonesian Employees of Banking Industry. International Journal of Applied Business and International Management (IJABIM, 8(2), 167–178. https://doi.org/10.32535/ijabim.v8i2.264
Syahputra, W., Yundianto, D., & Indrawardhana, E. (2022). Instrument validation of perceived organizational support (POS) indonesian version: A rasch model analysis. Psikoislamika : Jurnal Psikologi Dan Psikologi Islam, 19(2), 423–436. https://doi.org/10.18860/psikoislamika.v19i2.15985
Widyastuti, F., & Ardiyanti, N. (2024). THE IMPACT OF HUMAN RESOURCE ASPECTS IN SUPPORTING READINESS FOR CHANGE. Jurnal Aplikasi Manajemen, 22(1). https://doi.org/10.21776/ub.jam.2024.022.01.10
Worley, J. A., Fuqua, D. R., & Hellman, C. M. (2009). The survey of perceived organisational support: Which measure should we use? SA Journal of Industrial Psychology, 35(1). https://doi.org/10.4102/sajip.v35i1.754
Downloads
Published
How to Cite
Issue
Section
License
Copyright (c) 2025 Muhamad Irhas Dirgantara, Marina Sulastiana, Nurul Yanuarti

This work is licensed under a Creative Commons Attribution 4.0 International License.











